June 2026
Senate Community Affairs References Committee
Inquiry: Support at Home Program
Lived Experience, Dignity and System Design in the Support at Home Program
NLEC submits that the Support at Home Program should not be assessed only as an aged-care funding model — it is a national care-system redesign with profound implications for older people, people with disability, informal carers, First Nations peoples, and people from culturally and linguistically diverse backgrounds. Using its National Co-Design Standards Framework, NLEC assesses that the Program's development process has not yet met the standards of genuine co-design and makes eight recommendations to the Committee.
Key Themes
Recommendations Summary
NLEC makes eight recommendations: proactive hardship identification and protection; market stewardship and provider-of-last-resort; carer impact assessment and support integration; First Nations self-determination and cultural safety; NDIS-aged care interface resolution; a permanent lived experience governance mechanism; independent lived experience monitoring; and genuine co-design before full implementation.
