Terms of Use

1. About NLEC and this website

This website is operated by the National Lived Experience Commission (NLEC), ABN 79 919 184 486, a registered Australian charity listed on the ACNC Charity Register. NLEC is an independent public-interest organisation. It is not a government agency, statutory authority, regulator, ombudsman, or complaints body.

2. Not legal, clinical, or government advice

Nothing on this website constitutes legal, clinical, medical, financial, regulatory, or government advice. NLEC's publications, reports, submissions, and advisory materials are produced for public-interest purposes only and reflect NLEC's independent assessment based on lived experience evidence.

If you need legal, medical, financial, or crisis support, please contact a qualified professional or an appropriate service. For mental health crisis support, please contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

3. Use of NLEC publications and materials

NLEC produces its publications, reports, frameworks, intelligence briefs, and other written materials as public-interest resources. Unless otherwise stated, NLEC materials may be reproduced, distributed, quoted, or adapted for non-commercial purposes with attribution as follows:

Source: National Lived Experience Commission. [Title of publication]. [Year]. nlec.au

Commercial reproduction, sale, or use of NLEC materials without prior written permission is not permitted. For permissions enquiries, contact commissioner@nlec.au.

NLEC's editorial independence is absolute. No partner, funder, sponsor, or institutional stakeholder may direct, suppress, alter, or delay NLEC's findings or publications. Attribution of NLEC materials does not imply endorsement by NLEC of the work or views in which they appear.

4. Intellectual property

The NLEC name, logo, and branding are the intellectual property of the National Lived Experience Commission and may not be used without written permission. The National Co-Design Standards Framework, Lived Experience Intelligence methodology, and related frameworks are NLEC's original work and are protected accordingly.

5. Accuracy of information

NLEC takes reasonable care to ensure that the information on this website is accurate and current at the time of publication. However, NLEC does not warrant the completeness, accuracy, or currency of any information and accepts no liability for errors or omissions. Information on this website may be updated, corrected, or removed at any time without notice.

6. Limitation of liability

To the extent permitted by law, NLEC excludes all liability for any loss or damage (including direct, indirect, or consequential loss) arising from your use of this website or reliance on its content. This includes loss arising from system failures, interruptions, or inaccuracies.

Nothing in these terms limits any rights you may have under the Australian Consumer Law or other applicable legislation that cannot be excluded by agreement.

7. Links to external websites

This website contains links to external websites operated by third parties. NLEC does not endorse, control, or take responsibility for the content, accuracy, or availability of external websites. External links are provided for convenience only.

8. Website availability

NLEC does not guarantee that this website will be available at all times. The site may be temporarily unavailable for maintenance, technical issues, or circumstances beyond NLEC's control.

9. Conduct on this website

You must not use this website in a way that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable. You must not attempt to gain unauthorised access to any part of this website or its underlying systems.

10. Changes to these terms

NLEC may update these Terms of Use at any time. The current version is always available at this URL. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Governing law

These terms are governed by the laws of Australia. Any disputes arising from these terms or your use of this website are subject to the jurisdiction of Australian courts.